Questions about working with us

No. Describe the task and the result you need. We can explain the options in terms of how the work would change.

Sometimes. We compare the likely benefit with the build cost, running costs and effort involved. Existing software or a process change may be the better option.

Yes. One well-defined workflow can be a useful way to test the approach before deciding on further work.

We first check what they already support and what connections are available. Replacement is one option, not the starting assumption.

Yes. We define checks, review points and a way to handle uncertainty. Important actions should only happen under the rules agreed for the system.

The project needs a clear agreement about what data is used, which services process it, who has access and how it is kept or removed. The website privacy notice covers enquiries made through this site.

It depends on the scope, connections and testing required. The proposal sets out the expected milestones and what we need from your team.

The first conversation is free. Further work is scoped and priced before it begins, with running costs and support explained separately.

Ownership is set out in the project agreement. Our pricing page explains the general approach, including third-party components and licences.

We agree handover, hosting and any ongoing support. New improvements are scoped as the business's needs change.

We are based in Nelson and work with businesses across Nelson Tasman and the top of the South. We can also discuss work by video.

They are starting points for a conversation. We check your requirements, systems and practical constraints before proposing a build.