Legal

Privacy notice

What we collect when you get in touch, why, and what you can ask us to do with it.

DXBE is an AI consultancy based in Nelson, New Zealand, led by Michael Zwiener. This notice covers personal information collected through this website, under the Privacy Act 2020.

What the contact form collects

When you use the form on the contact page, we collect your name, business name, your message, and an email address or phone number (you only need to give one). The site also records the page you were on and the country your request came from. Anything else is up to you to share. To limit spam, the site briefly uses your IP address for rate limiting. It is not added to your enquiry record.

Why we collect it

To reply to your enquiry, arrange a chat, and follow up on what we discuss. We don't use it for anything else.

How it is stored

Your details are stored in a database on Cloudflare's infrastructure, which may be outside New Zealand, and only people at DXBE can read them. We don't sell them, rent them or share them for marketing. We keep enquiries only as long as we need them to reply and follow up. You can ask us to delete yours at any time.

Live demos

The live demos send what you type to an AI service to produce a result. This site doesn't keep your input after the result comes back, but the AI service is run by a third party and may handle it under its own terms. Please don't enter anything confidential or sensitive into a demo. For how AI tools and your business data fit together, see AI and privacy in NZ.

Tracking

This site uses no advertising trackers and we don't build advertising profiles of visitors.

Access and correction

You can ask what information we hold about you, and ask us to correct or delete it. Make the request via the contact page. We'll respond as soon as we can, and within 20 working days, as the Privacy Act requires.

Complaints

If you're unhappy with how we've handled your information, please tell us first so we can put it right. You can also complain to the Office of the Privacy Commissioner in New Zealand.

Changes to this notice

If we change how we handle information, we'll update this page.